Preorder Dates & Policy
Pre-Order means that the product is not currently in stock and you must place your order as normal if you'd like to secure your size before the item sells out.
Pre-orders for evening and formal wear can take up to 8-10 weeks wait (production time). As each item's wait time differs, we will list the approximate pre-order wait time/date.
Please note that delays may occur i.e sourcing the same fabric, shipment held by customs therefore, dates are NOT GUARANTEED.
For special occasion dresses we recommend ordering 2 months in advance to avoid disappointment and delays.
ALYANNA is not held liable for any delays that may occur if you wish to pre-order an item.
We can only accept cancellations on pre-order items within 24 hours of purchase. Once you have received your order, if you do not like the item you will be eligible for a store credit ONLY. As we do not accept exchanges or refunds for ALL PRE-ORDER ITEMS (any pre-order item will be listed in the description as PRE-ORDER ITEM). So please take extra care when placing your order. *PLEASE NOTE: Store credit cannot be used on any pre-order items.
If you are still unsure about our pre-order policy please contact us directly at firstname.lastname@example.org so we can clarify any concerns.
*IF THERE IS ANY CONFUSION, PLEASE NOTE THE FOLLOWING BRANDS ARE CONSIDERED PRE-ORDER ITEMS: ALAMOUR THE LABEL, FEMME LA/JUST ENAJ, SHARI BENJAMIN AND MICAAH.